Returns & Exchanges
At Vibe Custom Shirts, we want you to love your custom gear, which is why we offer a 30-day satisfaction guarantee on all orders. If your custom apparel arrives damaged or doesn't match your design, we will make it right with a replacement or a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Securely place the unworn, unwashed items in their original packaging and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our team inspects your return, we will process your refund or ship your replacement within 5 to 7 business days.